Responsible to provide service in the areas of communication systems, document preparation and office support to various areas.
Duties and /or Responsibilities:
- Receive and document incoming calls, determine nature of business and direct to destination.
- Track support cases
- Assist in processing weekly billing- proofread, review and send invoices to customers.
- Process renewals- maintain monthly renewals- keep new & existing customer information current.
- Other general & clerical duties as assigned.
Qualifications & Skills Communicate effectively.
- Self-motivated, team player with good interpersonal skills.
- Able to maintain positive customer relations and act courteous and respectful of others.
- Strong attention to detail
- Computer Skills/knowledge
This is a full-time position located 25 minutes east of Fargo, ND.