Requisition for Collector:
• Collections Experience min 1 year
• Accounting and reconciliation knowledge
• 10 key is a plus
• Payments experience is a plus but not required
• Strong computer skills and ability to learn company products, techniques and processes quickly and have the ability to transfer learning to work environment.
• Excellent verbal, written and communication skills.
• Effective listening skills, and inspire confidence while leading customers through the steps to resolve issues via phone, chat and/or email.
• Ability to manage multiple priorities within a high volume and fast paced environment.
• Strong de-escalation skills and ability to control the call/chat efficiently and proactively.
• Team Player
• Positive Attitude
• Willing to go above and beyond
• Good grammar and spelling
• Learn Fast
• Be Bold
• Be Passionate
• Win Together Attitude