Responsible for the creation of coursework including creating project plans, course materials utilizing adult learning principles in support of client values and strategic objectives and aligns with the objectives of customer service.(1) Assure that courses are developed to support capturing data upon completion to facilitate timely and value added training reporting. Experience with learning management systems including AICC/SCORM reporting requirements for online content is expected.(2) Assure that development costs are projected in a manner that facilitates all planned development activities while minimizing training related expenditures.(3) Assure that each training intervention, whether in-class or virtual, includes Kirkpatrick evaluation levels; acts on the results of the data provided.(4) Build partnerships with internal business partners to ensure corporate programs are well aligned with organizational objectives and strategies.(5) Demonstrates the ability to engage and develop others.(6) Demonstrates the ability to estimate and meet establish and dynamic timelines. Shows flexibility to adjust content and workload to meet expectations under time constraints in a dynamic and adaptive work environment. Works well independently and collaborates with others as needed.(7) Establish the business case to compare off-the-shelf products vs. internal development of training materials to offer solutions appropriate to the requirements.(8) Provides instructional design support to peer CSTD department staff members in the creation of high-impact foundational, product, compliance, and other programs as needed(9) Remains current with and implements state-of-the-art training delivery modes, techniques, and technologies and partners with CSTD staff in applying most effective options for each development intervention.(10) Technically adept; understands the impact of web based content creation on bandwidth and network optimization. Skilled in the incorporation of audio, video, social media and newer technologies to increase learner engagement.
MINIMUM REQUIREMENTS:Bachelor's degree in business, education or an equivalent combination of four (4) years relevant work experience and college coursework in a related area. Additionally, five (5) years of demonstrated effective performance in a training and development role.