Our client in Redmond is looking for someone to participate in the development of software programs, applications, and/or network products. Perform design and analysis tasks as a team member. Proactively identify issues and coordinate resolutions.
This position will consist of a person who can create dashboards with Power BI and Data management.
Dashboard and data management
• Ability to code develop PowerBI reports from
• Data analytics
• QA Post Incident Reviews for completeness and consistency
• Monitor org service dashboard for IcM Incidents that are approaching or out of SLA and drive to resolution
• Send out weekly incident aging report to mitigated IcM Incident & Post Mortem owners to complete RCA, PIR & Resolve.
• Facilitate Daily CPS Livesite Triage Meeting and drive issue mitigation
Skills & Qualifications
• A minimum of 5 - 7 years of program management experience in the context of operations-related fields is required.
• Advanced experience in data analytics and PowerBI dashboarding
• Must possess broad problem solving and analytical skills.
• Strong ability to look for root causes and develop associated dashboards and trending